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Frequently Asked Questions
Quickly find answers to the most common questions about our services, support, and more.
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OTT / Streaming FAQs
How long does installation take?
What documents do I need for a new connection?
Do I need to buy a router?
What speeds can I expect?
How can I test my speed?
Do you offer unlimited data?
Can I connect multiple devices at the same time?
What if my internet is slow?
Can I pause my connection temporarily?
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